Our Team

JavE_web_cropPutting Payan customers first.

Javier Payan
President and CEO

Javier Payan holds C61 and C53 California State Contractors licenses for pool maintenance and repair, and for pool renovation and construction. He has been a Certified Pool Operator (CPO) since 2000, as well as an active member in professional organizations, including the Independent Pool and Spa Service Association (IPSSA) and the Association of Pool and Spa Professionals (APSP), two groups that are responsible for higher industry standards.

• A+-rated member of the Better Business Bureau since 2004
• Past instructor for the San Diego seminar series on pool water chemistry
• 2008 presenter at the Texas Pool and Spa Show
• Awarded the 2008 Community Lifesaver Award from the NDPA for his contributions to pool safety
• Selected to the 2007 advisory board for the National Drowning Prevention Alliance (NDPA)

 

Rocky_1193Rocky
Service Manager

On staff since 2000, Rocky has been the service department manager since 2005. He is responsible for staff training and supervising, and for a large part of our advanced water-chemistry procedures, including plaster startup and green-pool cleanup services.

• Independent Pool and Spa Service Association water chemistry-certified
• Independent Pool and Spa Service Association Pool Chlorination Facts
• National Swimming Pool Foundation-certified pool/spa operator
• National Plasterers Council-certified startup technician

 

Julie_1002Julie
Customer Service/Management Liaison

Julie is our project coordinator for pool renovations and code compliance, as well as a special support for our commercial pool customers. She coordinates with all our departments, preparing reports, proposals and renovation contracts, and coordinates with on-site management whenever needed. Julie also works closely with our residential customers on pool remodels and any service issues, including human resources and accounts receivables.

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Payan Pools:

  • Certified pool operator
  • Factory-trained
    technicians
  • Active contractor license
  • BBB-accredited
  • IPSSA water chemistry-
    certified
  • Workers’ compensation
    insurance
  • Liability insurance
  • Employees not
    subcontractors
  • In-house repair techs
  • Warranty service center
  • Office to dispatch
    technicians
  • GPS-equipped company
    trucks
  • Live customer support
  • 25-year respected
    business track record