President and CEOJavier founded Payan Pool Service in San Diego in 1987 and has built up the company over the past 30 years and has vast experience in servicing swimming pools, water chemistry, pool repairs, equipment installation, energy efficiency, and pool remodeling.He is a Certified Pool Operator, California Licensed Contractor and has been involved in leadership roles with various Professional Pool Organizations that are responsible for higher industry standards.
Javier is most proud of his work in Drowning Prevention, working with Safe Kids San Diego, National Drowning Prevention Alliance, Independent Pool and Spa Service Association and Pool Safely.
Service Department ManagerOn staff since 2000, Rocky has been the service department manager since 2005. He is responsible for staff training, supervising of our Swimming Pool Service Technicians, and routing and scheduling of our service stops.Rocky is a master at Water Chemistry and is a Certified Pool Operator and Certified Start Up Technician from the National Plasterers Council.
Office ManagerJulie has been on staff since 2010, she is in charge of billing and AR for our commercial and residential service department.She is our customer service representative and with her experience can help you with most questions that can arise. She is a true professional.
Repair Department CoordinatorOriginally from Metro Detroit Michigan, Eric started working with us in 2010 as a swimming pool service technician and is now responsible for the scheduling of our repair department technicians.Eric also works to support our service department with technical issues or customer job history to keep things running smoothly.
One of his life goals is to visit the town in Italy where his family is from.
Repair Department Billing and Equipment Warranty CoordinatorKris comes to us from way of Denver, Colorado where he worked as a maintenance technician at a Waterpark and got his Certified Pool Operator certificate.He is responsible for billing and AR for our repair department as well as coordinating equipment warranty claims and shipping and receiving of warranty parts for Pentair Pool Products, Jandy Pool Products, Hayward Pool Products and Raypak Heaters.
Kris has worked for us as a swimming pool service technician since 2012 and also helps supports our service technicians and service department.
Project Coordinator and Executive AssistantHeidi is the newest member to our office staff. Her duties include Dept. of Environmental Health Plan Check Permits, Project Coordinating, and Estimates.She assists Javier with his schedule and appointments. Heidi also helps with the financing of projects with Green Sky Financial and Renovate America/HERO Program.